All Morningstar Integrated SeriesTM products are warrantied to be free from defects in materials and workmanship for a period of FIVE (5) years from the date of shipment to the original end user. Warranty on replaced units, or field-replaced components, will be limited only to the duration of the original product coverage. Warranty on replaced units, or field-replaced components, will be limited only to the duration of the original product coverage. Morningstar will, at its option, repair or replace any such defective units.
CLAIM PROCEDURE
Before requesting warranty service, check the Operator’s Manual to verify product failure. Return the defective product to your authorized Morningstar distributor with shipping charges prepaid. Provide proof of date and place of purchase.
An RMA number must be issued by Morningstar prior to return of any unit(s) under this warranty. RMA information must include product model, serial number, detailed failure description, panel type, array size-configuration, type of batteries and system load details. This information is critical to rapid disposition of your warranty claim.
Morningstar will pay the return shipping charges if the repairs are covered under the warranty.
WARRANTY EXCLUSIONS AND LIMITATIONS
This warranty does not apply under the following conditions:
• Damage by accident, negligence, abuse or improper use
• PV or load currents exceeding the ratings of the product
• Unauthorized product modification or attempted repair
• Damage occurring during shipment
• Damage results from acts of nature such as lightning and weather extremes
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, EXPRESS OR IMPLIED. MORNINGSTAR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No Morningstar distributor, agent or employee is authorized to make any modification or extension to this warranty.
MORNINGSTAR IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL OR DAMAGE TO EQUIPMENT OR PROPERTY.
Morningstar Corporation
8 Pheasant Run, Newtown, PA 18940 USA
(215) 321-4457